If you need onboarding support for your digital application or ordering terminals:

• Phone: 1-866-879-6219 (Mon to Fri 8 am - 6 pm ET)

Once your application is approved, Chase provides post-onboarding support including account maintenance inquiries (for example: transactions, funding), Monday to Friday, 9 am to 8 pm ET, in addition to 24/7 terminal support:

• By phone: 1-866-814-2769
• By email: payment.support@chase.com (24-48 hour response time during business hours)