Some transactions aren't eligible to dispute as a digital fraud claim, including:

• Account fees such as annual fees, cash advance fees, balance transfer fees, FX fees, over limit fees, and returned payment fees
• Interest charges
• Payments you make to your card
• Cash advances
• Wire payments

If you wish to discuss any of the above, use the contact information on your statement or back of your card.

For support with the following types of transactions, please call us at 1-866-625-0561:

• Scotia Card cheque withdrawals and deposits
• Transactions more than 120 days from the original posting date
• Transactions on a card belonging to a supplementary cardholder